Admin / Secretarial / HR Courses

Level 3 Admin, PA and Secretarial Diploma

Description: Learn the essential skills to become a professional PA or secretary, including diary management, communication, and office procedures.

The Microsoft Office Diploma

Description: Master Microsoft Word, Excel, PowerPoint, and Outlook to boost your productivity and office efficiency.

Microsoft Outlook Certificate

Description: Learn to manage emails, calendars, and tasks effectively using Microsoft Outlook.

Admin & PA Certification

Description: A practical course covering the core responsibilities of administrative and personal assistants.

Using Xero Software

Description: Learn how to use Xero accounting software for managing business finances.

Drug and Alcohol Awareness Certification

Description: Understand the impact of substance misuse in the workplace and how to manage it.

Dealing with Difficult People and Situations

Description: Learn strategies to handle challenging interactions professionally and calmly.

Stress Management in the Workplace

Description: Techniques to reduce stress and improve well-being at work.

Time and Priority Management at Work

Description: Learn how to manage your time and tasks more effectively.

Telephone Customer Services Certificate

Description: Learn how to provide excellent customer service over the phone.

Electronic Customer Service Certification

Description: Deliver outstanding service through email, chat, and other digital channels.

Communication Techniques for Managers

Description: Improve your communication skills to lead and manage teams effectively.

Connecting with Customers Certification

Description: Build stronger relationships with customers through effective communication.

Managing and Improving Customer Service Process

Description: Learn how to evaluate and enhance your customer service operations.

The Customer Service Expert Manager Bundle

Description: A comprehensive bundle for mastering customer service leadership and strategy.

The Effective Secretary Certificate

Description: Essential skills for becoming an effective secretary, including organization and communication.

The Complete HR Basics Diploma

Description: Comprehensive HR training covering recruitment, employee relations, and payroll.

The Complete Writing and Proofreading Diploma

Description: Improve your writing and proofreading skills for professional documents.

Combined GDPR Certificate

Description: Dual certification covering GDPR principles and their application in the workplace.

Data Protection in the Workplace Certificate

Description: Learn how to protect sensitive data and ensure compliance with data protection laws.

Zoom Certificate

Description: Master Zoom for virtual meetings and webinars.

Agenda Setting Certificate

Description: Learn how to set effective agendas for meetings and events.

Organising and Chairing Meetings Certificate

Description: Skills for organizing and leading productive meetings.

Be a Better Writer (Lightning Skills Bundle) Certificate

Description: Improve your writing skills with this focused bundle.

Administration Essentials (Lightning Skills Bundle) Certificate

Description: Essential administrative skills for office professionals.

Conducting Rewarding Meetings Certificate

Description: Techniques for conducting effective and rewarding meetings.

Maintaining Employee Records Certificate

Description: Learn how to maintain accurate and compliant employee records.

Becoming an Executive PA Certificate

Description: Advanced skills for becoming an executive personal assistant.

Conducting Employee Appraisals Certificate

Description: Learn how to conduct effective employee appraisals.

Creating and Maintaining a Successful Organisation Certificate

Description: Strategies for creating and maintaining a successful organization.

 

Membership Levels